UK - Our family firm are currently working as normal and open for business using Royal Mail or Courier Service.
International orders - please allow extra time for your orders to arrive due to the current situation.
The following are dispatch details for both UK and International Services. Where possible, we usually dispatch within one working day after receipt of order or same day if we can. However during busy times (Christmas is a good example!) it may take just a little longer.
UK, Northern Ireland & Channel Islands
Purchases up to £50.00 Standard Royal Mail 2nd Class Post £2.95
Purchases up to £50.00 Royal Mail 1st Class Post £3.95
Purchases of £50.01 or more - Postage Free
Next Day Delivery (to arrive on a weekday) £8.95 - requires a signature upon delivery
Next Day Delivery Saturday (to arrive on a Saturday) £12.95 - requires a signature upon delivery
We are happy to dispatch to BFPO addresses which will be treated in the same way as UK deliveries with the exception that Next Day Delivery service is not available.
EU, USA & Canada
Purchases up to £40 Royal mail £4.95
Purchases from £40.01 up to £100.00 Royal Mail/Courier £9.00 (tracked)
Purchases from £100.01 up to £150 Royal Mail/Courier £15.00 (tracked)
Orders above £150.00 please contact us for details
Purchases up to £25.00 Royal Mail £6.99
Purchases from £25.01 up to £40 Royal Mail £12.99 (tracked)
Purchases from £40.01 up to £60.00 Royal Mail £18.99 (tracked)
Purchases above £60.00 please contact us for details
*When the value of the order is over £25.00 and contains only ties, we may at our discretion refund part of the international postage costs if the packet is under 250g. Please contact us via email if you require further details.
Delivery Timing Advice
Where possible, orders received are dispatched within 24hrs of receipt excluding weekends and bank holidays.
UK mainland orders should be received within 1 - 2 working days when Royal Mail 1st Class Post is selected and 3 - 4 working days for Royal Mail 2nd Class Post.
EU orders - Up to 5 working days
Canada/USA - Up to 10 working days subject to customs clearance in destination country.
International Orders - Zone 1 (including Africa, Middle East, Asia) 7 - 10 working days
International Orders - Zone 2 (including New Zealand, Australia, Singapore) 7 - 10 working days
Purchases made within the UK and EU are inclusive of VAT at 20% (where applicable)
UK Postage Services
We send all packets under 1kg by Royal Mail first class or second class post according to which is selected at checkout. Anything above this weight may be dispatched through a courier.
International orders will be sent by Royal Mail Airmail with onward transmission in the destination country via Royal Mail's designated delivery service.
Channel Islands - Normal rates apply for lightweight items such as ties and cufflinks etc which will be dispatched by Royal Mail as above. However, if you are ordering a heavier item/items which are likely to weigh over 2kg then we will advise you of any extra postage charges that may be incurred prior to dispatch. Please contact us if you have any queries regarding the weight of a specific item.
Customs and Excise
Please also remember that customs duty or taxes may be payable in any country according to that countries legislation. It is the responsibility of the purchaser to pay any duties within their own country as charged.